Frequently Asked Questions
How do I place my order?
All orders are placed though our website www.motivatemp.com.
Can I order at any time?
Yes, but the order deadline is Thursdays at midnight. All orders that are placed throughout the week until the deadline, go into the Sunday cook. If you place your order Friday, it will be for the following week.
When will I receive my order?
All personal deliveries are made on Sunday afternoons, and all gym deliveries are made on Monday mornings.
Does the menu rotate?
The Chef's Choice menu (5 meals) rotates each month. The High Protein menu (single ingredient foods) does not change.
Can I customize my order?
Yes, you can add any customizations to your order in the notes section @checkout (ex: "1/2 carbs for all meals please")
How do I reheat the meals?
You can microwave your meals or reheat them in a pan. Microwave instructions are sent along with your delivery text. Most meals are instructed to microwave for 1:30 - 2:00 minutes with the lid off, stirring half way through.
How long do the meals stay fresh?
Meals will stay fresh for up to 7 days. We recommend eating meals containing seafood and broccoli within the first 5 days, however.
How do I select a pickup location?
You can avoid the $10 delivery fee if you pick your bags up from one of our gym locations. At checkout, you will be asked if you'd like pick up or delivery. If you select pick up, you will select a location. Once your meals have been delivered on Monday morning, you will simply walk in and grab the bags with your name on them! "Note that home delivery is free for orders >10 meals!
Can I set up weekly recurring orders?
Yes! To subscribe, you will create a user profile -> add items to your cart -> go to cart -> select the lower price option. This will set your order to recur, and you can pause, cancel, edit at any time!
Delivery or Pick Up
All orders must be submitted by Thursday at 11:59pm EST Meals will be delivered or ready at one of our locations on Monday
Fresh, Never Frozen
Over 200 Meal Options with single ingredient foods
More Flexibility
Build custom meals with user selected portion sized to align with your personal goals
More Convenient
Pick up from one of our nearby locations or have your meals delivered to your door.
Subscribe for Exclusive Offers & More
Enter your email address to become part of the Motivate community and enjoy discounted rates! All members will also receive 50% off a Custom Workout and Diet Plan created by @musclerecruitment!
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